C1: Understanding Employment Ontario Employment Services (English and French)
Employment Ontario (EO) marks a dramatic change to how employment services are delivered in Ontario, bringing together past HRSDC and MTCU employment programs into one integrated Employment Service (ES). Whether you are a new EOES deliverer or a Settlement Service looking to better understand EOES , this workshop will:
- Explore the philosophy and principles of EO
- Explain how EOES measures success, and
- Outline the internal service and management adjustments that EOES typically represents for agencies.
This will be a combination of lecture, case study, and group discussion.
Sarah Delicate knows intimately the challenges facing today’s not for profits, having worked directly with 100’s of service delivery agencies and government bodies towards understanding, developing and successfully implementing outcomes-based management. Sarah’s high-energy, dynamic facilitation style and her results-orientation guarantees that all participants leave feeling invigorated, well-challenged, and ready to hit the ground running.


